Company: Rock of Love Staffing, North Carolina
Job Type: Full-time / Part-time / Per diem (Flexible Shifts)
Reports To: Agency Director and RN/Clinical Services Supervisor
About Us
Rock of Love Staffing is a non-medical home care and healthcare staffing agency committed to connecting compassionate, skilled healthcare professionals with clients in their homes and healthcare facilities in Carolinas. We believe that quality care is built on a foundation of clinical knowledge, professional expertise and human compassion.
Mission
To recruit, retain, and place reliable, compassionate healthcare professionals who deliver exceptional non-medical support to home care clients and healthcare facilities. Our services, including nursing oversight, personal care, companionship, and sitter support, are delivered in full compliance with state and federal regulations.
Vision
To be North Carolina’s most trusted source for compassionate, skilled, and dependable healthcare staff ensuring every individual in need of care experiences dignity, comfort, and unwavering compassion.
Core Values
Compassion • Excellence • Integrity • Reliability • Respect • Compliance • Collaboration
Position Summary
Certified Nursing Assistants (CNAs) provide compassionate, non-medical care and support to clients in their homes or healthcare facilities. Under the supervision of licensed nursing staff, CNAs assist with daily living activities, promote comfort, safety, and independence, and help ensure high-quality, person-centered care in accordance with agency policies and state regulations.
Key Responsibilities
1. Personal Care & Activities of Daily Living (ADLs)
- Assist clients with bathing, dressing, grooming, toileting, feeding, and mobility.
- Provide perineal care and maintain client dignity, comfort, and privacy at all times.
- Support clients with ambulation and transfers using proper body mechanics and assistive devices.
- Encourage and assist clients in performing as much self-care as possible to promote independence.
- Assist with continence care and the proper use of incontinence products.
2. Catheter Care
- Provide basic catheter care under supervision, including cleaning around the catheter insertion site during perineal care.
- Empty, measure, and record urine output according to the care plan.
- Ensure tubing is not kinked or pulled and drainage bags are positioned below bladder level to prevent backflow.
- Observe urine color, clarity, and odor; promptly report abnormalities such as blood, cloudiness, or changes in output.
- Maintain infection control practices and proper hygiene while handling catheter equipment.
- Report any signs of pain, leakage, swelling, or non-draining catheters to the supervising nurse.
(Note: CNAs may not insert, remove, or irrigate catheters.)
3. Vital Signs & Health Observation
- Measure and record vital signs (temperature, pulse, respiration, blood pressure, weight, and intake/output).
- Observe and report changes in the client’s physical or emotional condition to the supervising nurse or agency staff.
- Monitor client safety, mobility, and comfort during daily care activities.
- Support and assist clients during transportation to medical appointments, if assigned.
4. Environmental & Home Support
- Perform light housekeeping such as laundry, sweeping, and changing bed linens.
- Prepare and serve meals according to dietary needs and preferences.
- Assist with errands, shopping, or organizing supplies as needed.
- Maintain a clean, safe, and comfortable environment following infection control procedures.
- Ensure all equipment (wheelchairs, lifts, oxygen, feeding pumps, etc.) is kept clean and in working order.
5. Documentation & Communication
- Accurately document care activities and observations per agency policy and regulatory standards.
- Communicate effectively with clients, family members, and agency staff.
- Report emergencies, incidents, or unusual client conditions immediately to the supervisor.
- Respect client rights, confidentiality, and professional boundaries at all times.
Qualifications
- Active Certified Nursing Assistant (CNA) license in the State of North Carolina.
- Listed in good standing on the North Carolina Nurse Aide I Registry (or II if applicable).
- Successful completion of a state-approved CNA training and competency evaluation program.
- Current CPR certification.
- Ability to read, write, and follow written and verbal instructions.
- Must pass background checks and meet all health screening requirements (TB test, immunizations, etc.).
- Reliable transportation and valid driver’s license required.
Physical & Work Requirements
- Ability to lift, move, or transfer clients up to 50 lbs (with assistance or equipment).
- Frequent standing, walking, bending, and reaching during shifts.
- Work in a variety of home and facility environments, which may include exposure to pets, smoke, or allergens.
- Must be able to travel between client homes or assigned facilities as needed.
Supervision
- Reports to the Service Supervisor, Director of Agency, or supervising Registered Nurse (RN).
- All work is performed under the delegation and supervision of licensed nursing staff, in accordance with state regulations.
Physical & Work Requirements
- - Ability to lift and move residents (up to 50 lbs. or more with assistance/equipment).
- - Extended periods of standing, walking, and bending.
- - Work in a variety of nursing home environments with exposure to infection control situations.
Working Conditions
- - Work is performed in patient homes
- - Requires reliable transportation and ability to travel between patient homes.
Summary
Certified Nursing Assistants play a vital role in improving clients’ comfort, safety, and quality of life. Through attentive care, communication, and compassion, CNAs support clients in maintaining independence and dignity while receiving high-quality, non-medical home health services.